Why say thank you to customers?

Customer appreciation is important for many reasons. First and foremost, it can help make customers happy. And a happy customer may be more likely to not only come back but to also spread the word about your company. … Real appreciation stems from a feeling that we truly care for our customers.

Then, How do you show appreciation to a customer?

How to Show Year-Round Customer Appreciation

Write Cards. To be clear: handwrite the cards. …
Send Personalized Gifts. Swag is fun, but make it meaningful—and memorable—by giving more than a generic item with your company logo. …
Listen and Respond. …
Teach. …
Celebrate Customer Successes. …
Host Events. …
Be Genuine.

But also, How do you thank customers for positive feedback?

Hi [CUSTOMER NAME], thank you for taking the time to leave us such a fantastic review! We’re happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service.

How do you write a message to customers? When you’re ready to write your promotional or marketing message, consider the following:

Let the customer know who you are. They may not have your business number saved on their phone. …
Keep the message short. …
Include an image. …
Include a call to action (CTA). …
Don’t use a URL shortener.

Similarly, How do you say I appreciate your business?

General Thank You Phrases

Your efforts are greatly appreciated.
Thank you for your business!
Thank you for your support during these unprecedented times!
Your customer loyalty is greatly appreciated.
Thank you for supporting my small business and helping to keep our doors open!

How do you praise a customer?

Using the Top Ten Complimentary Words for Customer Service

“Thanks for being so honest with me about how this is impacting you.” …
“I can see that you’ve been a loyal customer, that’s really great…” …
3.”It’s nice to speak to a customer who has been so proactive.” …
“I think that was a very wise decision to make.”

How do you make customers feel valued and appreciated?

10 Best Practices for Making Customers Feel Important

Respond to calls right away. …
Use self-service for simple questions and basic information. …
Use multiple communication channels. …
Pay attention to customer feedback. …
Keep track of your online presence and keep it updated. …
Apologize when necessary. …
Remember returning customers.

How do you appreciate customer feedback?

Example: Thank you so much for your kind words, Jane. We really appreciate you taking the time out to share your experience with us — and we agree, Jordan is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!

How do you respond to customer suggestions?

Overarching principles for communicating with customers

Be open and honest. …
Be grateful for their effort. …
Be courteous, not scripted. …
Don’t make promises you can’t keep. …
Show understanding. …
Find their real need. …
Offer workarounds. …
Give an honest explanation.

How do you thank customers on social media?

6 ways to thank your customers on social media

Post a customer appreciation social media post. …
Reply to comments and direct messages to say thank you to your customers. …
Post a customer appreciation story on Instagram or Facebook. …
Post a video thanking your customers. …
Hold a giveaway to thank your customers.

How do you respond to a customer review?

How to Respond to Positive Reviews

Say Thank You.
Reinforce the Positive.
Pass Along the Compliment.
Tell Customers You’d Love to See Them Again.
Mention Other Products or Services.
Share the Review with Your Team.
Share the Review with the World.

How do you welcome a customer?

Here are some steps you can follow to greet customers and create a memorable shopping experience:

Dress professionally. …
Be friendly. …
Acknowledge customers quickly. …
Make eye contact. …
Ask questions. …
Take your time. …
Remember customer preferences. …
Show customers to products.

How do you write an effective sales message?

A crisp, well-written sales message will help you win more customers. Here are a few tricks for non-writers.

Write like you talk. Sales messages are meant to be spoken. …
Use common words rather than biz-blab. …
State facts rather than promises. …
Don’t lie. …
Replace clichés with specifics. …
Get to the point.

How do you say thank you to customer loyalty?

25 ‘thank you for your business’ messages

Thank you for your purchase from [company name]. …
On behalf of [company name], we wanted to say thank you for your purchase. …
Thank you for your support. …
Thank you for being our valued customer. …
We know the world is full of choices. …
Thank you for being our loyal customer.

What do you say to customers?

12 excellent customer service phrases

“Happy to help!” …
“I understand how (blank) that must be.” …
“As much as I’d love to help …” …
“Great question! …
“Nice to meet you!” …
“May I ask why that is?” …
“Thanks for bringing this to our attention!” …
“I completely understand why you’d want that.”

How do you make customers feel respected?

9 Ways to Make Your Clients Feel Truly Valued

Remember, Clients Are People Too! Everyone loves to be acknowledged, even in small ways. …
Give Personal Attention. …
Thank Them. …
Create a VIP List. …
Listen to Feedback. …
Become Their Customer. …
Stay Presentable. …
Communicate with your Clients.